Phase 2: Measuring the Gaps

In “Measuring the Gaps”, the team is looking at the difference between what is going on at the start of the project and the “Ideals” that were set in Phase1. The difference between where a team project is today and where it should be in the future (the end of the project) is the “Gap.” By the team knowing the size of the “Gap” helps to bring about the decisions necessary to make the innovation a reality. Once the team knows its “Gap,” the team used “Key Success Measures” or “KSMs” to help track our progress to our “Desired Future State.” “KSMs” were used to track, review, make corrections, and report on how we were doing in reaching our “Ideals.” Once the team members knew the “KSMs”, the members found that they could make better decisions in closing “Gaps” to reach the team’s “Ideals.” “KSMs” came about by the team members asking each other and themselves questions that could be measured. Questions such as; “How do we know we are on the right track with this project?” “How can we tell if were headed in the right direction?” “How will the team members know the innovated project is finished and no more needs to be done?” With the team members’ answers to these questions, the team came up with three basic “KSMs”
1. Week 5, the “Verge” new and innovated product, will be chosen by the team members from the list of all product ideas that have been researched not to be in existence.
2. Week 5, the “Verge” new and innovated product team project, will be 80% done, by having 80% of the items crossed off on the “Team Project to Do List.”
3. Week 6, the “Verge” new and innovated product team project, will be 100% done, by having 100% of the items crossed off on the “Team Project to Do List.”